1. Typ, omfattning och syfte med insamling, behandling och användning av personuppgifter
It is possible to visit our website and access information without providing any personal information. When you visit our website, you basically remain anonymous and every time you use the connection data that has been transmitted via your browser to open a page, such as the date, login time or the name of the internet provider, we use the data without linking it to you.
You choose yourself whether you want to provide personal information when, for example, you use the services we provide on the website, make a reservation/order, register for the website, order a newsletter, etc. This personal data may include:
First and last name Address Email address Telephone number
Fax number Date of birth Account details and/or credit card details Booking history
We use this information to complete your booking/order in accordance with the agreement or provide the desired service, to handle complaints, send newsletters, etc.
Insofar as we use/engage external service providers (e.g. subcontractors, payment service providers), we only pass on necessary data to them, who are otherwise obliged to protect your personal data. We need to have access to your email address so that we can confirm that we have received your order and can send you communications (e.g. sending you a confirmation that we have received an order or a subscribed newsletter). We also use your telephone numbers to be able to fulfill the agreement and possibly send text messages regarding questions about the agreement.
2. Use of data for e-mail advertising, subscription to newsletters
If in connection with the registration or at a later time (e.g. when booking) you have agreed to Komfortflytt sending you information via e-mail, you thereby certify that Movinga may use your data to send information about Komfortflytt or offers from our partners via electronic mail to you.
You have the right to withdraw your consent and/or object to future use of your data at any time.
You send the objection by e-mail to info@komfortflytt.se or by letter to Komfortflytt, Borås, Kilsundsgatan 5B 504 68.
If you have decided to use one of our partners' payment options PayOne, you will receive a request in connection with the order if you agree to the necessary information being sent so that you can complete the payment and it is possible to check your identity and make a credit report . If you give your consent, your details (first and last name, street address, street number, zip code, city, date of birth, telephone number and the specified account details) as well as the details you have entered in connection with the order will be forwarded to PayOne.
PayOne or partner companies engaged by PayOne need to check information about identities and creditworthiness and therefore forward information to credit reporting companies (credit reporting services). From these companies or with the help of these services, you then receive information and possibly information about creditworthiness based on mathematical and statistical methods, the calculation of which is influenced by address information, among other things. Read more in PayOne's data protection regulations for more information on this.
In addition, PayOne may engage third parties to help detect and prevent fraud. The information that may be obtained with the help of third parties for the above purpose is stored in encrypted form, which means that only PayOne has access to the information. We only use this data if you use one of our partner PayOne's payment methods, otherwise the data is automatically deleted after 30 minutes.
3. Use of cookies
We use so-called cookies to make it easier to navigate and use our website. Cookies are small files with text information that are placed on your hard drive when you download our offer. Cookies are also used to map visitor preferences, which allows us to design the website for the best user experience. This means that we can tailor the website content and our offers to suit your needs. With the cookies that we use, you cannot store personal data and it is not possible to derive any of the data to someone's identity.
You can at any time choose to deactivate the option that allows the storage of cookies in the browser's system settings and delete existing cookies. For all users, it is also possible to take part in our offers without cookies. However, if you choose not to accept the use of cookies, this may result in you not being able to use all the functions connected to our offers.
4. Use of Google Analytics
For this website we use Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files, which are saved on your computer and enable an analysis of how you use the website. The information generated by the cookie about how you use the website is usually transferred to a Google server in the USA and stored there. However, if you wish to activate the IP de-identification function on this website, your IP address will be shortened by Google in member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On this website we have enabled the IP de-identification feature. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, to compile reports on website activities and on services linked to website use and internet usage, and to present this information to the website operator.
The IP address forwarded by your browser within the scope of Google Analytics is not combined with other data from Google. You can prevent the storage of cookies by making a suitable setting in your browser program; However, we would like to point out that in such cases you may not be able to use all the functions of this website. In addition, you can prevent Google from recording data created by cookies and related to how you use the website (including your IP address) and prevent the processing of this data by Google, by downloading and installing the browser plug-in available at the following
link http://tools.google.com/dlpage/gaoptout?hl=en .
5. Information and deletion
On request, you have the right to access, free of charge, the personal data that we have saved about you or the data that we have saved under your pseudonym. When the law so prescribes, you also have the right to have your data corrected, blocked or deleted. In addition, you always have the right to object to further use of your personal data with regard to the future. Please note that the right to have your data deleted may, due to statutory archiving obligations, which we have to take into account, be limited.
In matters related to the statutory data protection, you must contact us and provide as much information as we can identify you (e.g. name, e-mail address). In the editorial box you will find our contact details.
For this website we use the Hotjar Web Analytics service. Hotjar can record mouse clicks, mouse movements and scrolling activities. Hotjar collects data about country, device used, operating system and browser, as well as about which pages you have visited and what you have done there. Hotjar does not collect information that could reveal your identity and that you have not voluntarily provided on the website. Hotjar does not record information about payments and does not track how you use other pages where Hotjar is not used. You can read more about Hotjar here .
6. Create pseudonymous user profiles for web analytics
On this website, data is collected and stored by Hotjar, New Relic and Optimizely for a web analytics service provided by Hotjar Ltd., New Relic Inc. and Optimizely Inc. Using this data, pseudonymous user profiles are then created. The purpose of the user profiles is for them to be used to analyze visitor behavior and to improve and adapt our offers to the needs of the individual. For this purpose we may use cookies. Cookies are small text files that are stored locally on the computer belonging to the person who visits the website and which enable us to recognize the visitor on the next visit. Unless the interested party has separately given their express consent, we do not link the pseudonymous user profiles with personal data about the pseudonymous user. By sending us an e-mail at info@komfortflytt.se, you always have the opportunity to object to us, regarding future conditions, collecting and saving data that is used to carry out web analyses.
Unless otherwise stated, these principles are only about how we use your personal data. Please note: To the extent that you pass on your information to third parties, whether to suppliers or customers of our website or the websites of others, your information may be used for a variety of purposes. If you use the services of third parties, their company's general terms and conditions and data protection directives apply. Movinga does not control these conditions or directives.
Before you start using these providers' services and disclose your personal data, we recommend that you find out how your data is handled. Keep in mind that you will always be forwarded to another ISP's website when you click on an external link.